🚚 Shipping Policy – House of Hygiene

Welcome to House of Hygiene. We are committed to delivering your orders safely, quickly, and efficiently.

📦 Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on Wednesday  or public holidays will be processed on the next working day.

🚛 Shipping Coverage

We currently ship across India. For any special delivery requests or bulk orders, you can contact us directly.

⏱️ Delivery Time

• Metro Cities: 3–5 business days

• Other Cities/Towns: 5–10 business days

Delivery timelines may vary depending on your location and external factors.

💰 Shipping Charges

• Shipping charges are calculated at checkout based on your location and order size.

📍 Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/Email to monitor your shipment in real-time.

❗ Delays

While we strive for timely delivery, delays may occur due to:

• Weather conditions

• Courier partner issues

• Unforeseen circumstances

We appreciate your patience in such cases.

📦 Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product:

• Please contact us within 48 hours of delivery

• Share clear photos/videos of the issue

• We will arrange an in store replacement or resolution promptly

🚫 Failed Delivery Attempts

If delivery fails due to incorrect address or unavailability:

• Our courier partner may reattempt delivery

• Additional charges may apply for re-shipping

📞 Contact Us

For any shipping-related queries:

House of Hygiene

a unit of Khatri Soaps And Detergents_since1990
📍 E-37 Devki Nandan Marg, Tagore Garden ,Delhi, India
📞 +91 8130169379
📧 khatrisoapsanddetergents@gmail.com

📝 Note

House of Hygiene reserves the right to update this policy at any time without prior notice.

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